Wheelie bins and orange bags should be presented from 7am on your collection day. If you are not sure what day your collection is, please contact us.
If your recycling bags or wheelie bin has been presented since 7am on collection day and has not been collected, please contact us and we will re-visit and empty/collect them by the end of the next working day.
Residents that are elderly and/or disabled and cannot present their wheelie bin/recycling bags at the kerbside can request assistance. In such cases the bin/bag can be collected from an agreed point, for example from the side gate, and returned once emptied.
To request an assisted collection please contact us.
If you require a new or replacement wheelie bin, please contact us and we deliver one to you within five working days.
Within your roll of orange bags will be a sticker requesting, “more bags please”. Write your house number and street in the space provided and affix the sticker to the side of one of your used orange bags when putting out for collection. The recycling collectors will see your sicker and leave you a new roll of bags.
If you don’t have a sticker, or have misplaced it, please contact us.
You can put out as many orange recycling bags as you need to.
If you have something to tell us, whether it is a complaint or a compliment, please contact us, we will respond within three working days.
Use rechargeable batteries as they can be used over and over again. However, you can recycle car batteries at the HWRC’s
You can take old bikes to one of the HWRC’s
Household cardboard (cereal boxes, egg boxes etc) should be put into your orange recycling bags. Large pieces of cardboard (from items such as TV’s etc) can be flattened and put out alongside your recycling bags/bins or be recycled at the Recycling Bring Sites or HWRC’s
You can take unwanted furniture items to the HWRC’s
Fridges / White goods & Electrical equipment
You can take electrical items, fridges, freezers etc to the HWRC’s for recycling or donate items in good condition to charities.
Kitchen scraps and small amounts of garden waste can be put into your black wheelie bin, where the Ball Mill will extract it out.
If you have a large garden and need a regular garden waste collection, you can sign up to the new garden waste service.
You can dispose scrap metal at the HWRC’s.
You can take oil to your HWRC’s for recycling.
All Plastic bottles should be recycled through the orange recycling bags . They can also be recycled at your HWRC’s
Soil / Hardcore
You can recycle soil/hardcore at your HWRC’s
See your local directory for garages that send tyres for recycling.
Wood can be recycled at the HWRC’s
Old, scratched CD’s can be recycled at the HWRC’s.
You can recycle fluorescent tubes at Freemen’s Common HWRC
ou can recycle laser/inkjet cartridges at the HWRC’s and help raise money for Tommy’s Babies Charity.
You can recycle mobile phones at the HWRC’s and help raise money for Help the Aged.
You can recycle paint at the HWRC’s
You can recycle spectacles at the HWRC’s and help raise money for Help the Aged.
Videos & cassettes
You can recycle old videos & cassettes at the HWRC’s.
For the latest information to changes to our services due to coronavirus visit the Council website”.
Important: The Salvation Army have closed during lockdown, please don't use the Salvation Army Textiles Banks across the city until further notice. Please be aware that leaving textiles on or around the banks is classed as fly tipping and can result in prosecution. We are sorry for any inconvenience this may cause.